Wellsense provider phone number - Find the phone numbers for WellSense Health Plan provider support in Massachusetts and New Hampshire. Call 888-566-0008 or 877-957-1300, option 3 for Massachusetts, or 855-833-8124 for New Hampshire.

 
Jan 3, 2024 · Provider manual. Download the WellSense Provider Manual for detailed information on the Plan, including our Medicaid and Medicare Advantage HMO programs. Provider Manual. Section 1: General Information. Section 2: Member Eligibility. Section 3: Credentialing. Section 4: Provider Responsibilities. Section 5: Provider Resources. . Phoenix head shop

For urgent care needs that happen after hours, please call your PCP first. If your PCP office is not available, try our 24/7 Nurse Advice Line. If you are having a true emergency, please call 911. If in doubt about who to contact for care, …Well Sense Tools to check in member eligibility online or by phone: 1. Secure provider portal Health Trio at wellsense.org 2. Provider Service Center at 877-957-1300, option 3 3. IVR (interactive voice recognition) system 4. New Hampshire MMIS Health Enterprise Portal Behavioral Health Help Line The Behavioral Health Help Line is 1-833-773-2445 a state-wide, payer-blind solution Available 24/7 available to support all individuals of all ages. Carelon provider services: 1-866-444-5155. WellSense will be available to support urgent access to care issues the weekend of April 1 and 2. Heather Thiltgen, based in Boston, MA, US, is currently a President & CEO at WellSense Health Plan, bringing experience from previous roles at Storable, ...check member eligibility online or by phone: 1. Secure provider portal Health Trio at wellsense.org 2. Provider Service Center at 877-957-1300, option 3 3. IVR (interactive voice recognition) system 4. New Hampshire MMIS Health Enterprise Portal 6 . 7. Member ID Card. Working With WellSense.Jan 3, 2024 · If you don’t already have a login, contact your Provider Relations Consultant or call the provider line at 877-957-1300 (option 3). In addition to determining the status of a claim, you can streamline your administrative tasks by using WellSense Web e-Services to: Documents and forms. Important documents and forms for working with us. Find news and notifications; administrative, claims, appeals, member, prior authorization and pharmacy documents and forms; provider manual and other documents below. Explore provider resources and documents below. (8) Network Notifications. Provider Notifications.To join our network, you must first be a contracted New Hampshire Medicaid provider and then submit a letter of interest to us. If you have questions regarding the application process, contact the Department of Health and Human Services vendor, Conduent Provider Enrollment, at 603-223-4774 or 866-291-1674, 8 a.m.-5 p.m., Monday-Friday.1. Provider will be terminated from the WellSense Provider Network upon receipt. a. Received Date to be used as the termination date; Future Date will be used if requested 2. Provider will not be able to bill (or be reimbursed) for claims with a date of service after the provider’s termination date. 3. For primary care providers: a.For urgent care needs that happen after hours, please call your PCP first. If your PCP office is not available, try our 24/7 Nurse Advice Line. If you are having a true emergency, please call 911. If in doubt about who to contact for care, …Behavioral health is whole-person health. People are healthy when they’re healthy in mind, body, and spirit. Our whole-person approach is backed by smart, everyday practices and future-forward innovations. We use our expertise, dedication, and compassion to provide exceptional experiences. Our programs and services benefit:Founded 25 years ago as Boston Medical Center HealthNet Plan, we provide plans and services that work for our members, no matter their circumstances. Website. https://wellsense.org. Industry ...Once a phone number gets disconnected, it goes into quarantine for six months. After the completion of six months, the phone number is available to the service provider to reissue ...If you’re trying to find someone’s phone number, you might have a hard time if you don’t know where to look. Back in the day, many people would list their phone numbers in the Whit...Dec 6, 2023 · WellSense provider data was not previously available on Health Connector shopping tools when Open Enrollment began but has been resolved as of December 1. WellSense Network. Applicants and Members can still contact WellSense at 855-833-8120 or go online to the WellSense website to confirm provider networks. WellSense can help review someone’s ... To enroll in a New Hampshire Medicaid plan, call 1-844-ASK-DHHS or visit NHEasy.NH.gov. *Members can earn a maximum of $250 in cash and non-cash goods and services each State fiscal year which runs from July 1 to June 30. Please see the Member Handbook for a Covered Services List and additional information, including which benefits, services ...Current job openings. WellSense Health Plan is a nonprofit health insurance company serving more than 740,000 members across Massachusetts and New Hampshire through Medicare, Individual and Family, and Medicaid plans. Founded in 1997, WellSense provides high-quality health plans and services that work for our members, no matter …Welcome to myBMC.org! This site provides off-site access to frequently used tools and applications for employees of Boston Medical Center, BMC Health System, and WellSense Health Plan. If you have any questions, please contact the BMC Service Desk at 617.414.4500 or submit a ServiceNow ticket.Same as Requesting Provider *Phone: Fax: *Servicing Facility Name and NPI#: Same as Requesting Provider *Phone: Fax: *Contact ... *Patient Account/Control Number: Address: Phone: Diagnosis/Planned Procedure Information (*Denotes required field) *Principal Diagnosis Description: ICD-10 Codes: *Principal Planned Procedure (Description and …Founded in 1997, WellSense is a nonprofit health insurance company serving members across Massachusetts and New Hampshire through Medicare, Individual and Family, and Medicaid plans. We provide plans and services that work for our members, no matter their circumstances.Our Care Management program can make living with asthma, diabetes or other special health needs easier. Login or register to t ake a health risk assessment to determine if you'd benefit from this program. Need more help? Contact Member Services . Page last updated on 01-2-2024. Create an online account using your WellSense member ID number.This packet includes an EFT Authorization Form (EFT-1). This form must be completed and submitted with one of the following forms of documentation from the account in which you wish to receive BMCHP claim payments: 1. Voided check. 2. Letter from the provider’s bank confirming the ABA Transit number and account number.Enter a provider or facility name or specialty in the box as indicated OR. Click on one of the types of doctor’s from the list OR. Click on a specific type of facility. Once you have made a selection in #3 above, a new screen appears. This page has a list of providers (scroll down the page) based on the information you entered on the previous ...Ringback numbers are not available publicly but can be accessed by calling your phone provider and requesting the ringback number for your area. Another option would be to call you...Plus, you won't be jumping through hoops with your insurer: As a contracted WellSense breast pump provider, Acelleron will take care of all that for you.WellSense Health Plan requires the use of the Request for Claim Review Form for all EDI claim corrections and ... Once you have logged into the provider portal, there are two entry points for requesting a claim review: 1. Hover over the ... Phone Number * 4. Fax Number 5. E-mail Address 6. Address 1 * 7. Address 2 8. City * 9. State * 10. Zip *How WellSense MassHealth plans work. MassHealth is a Medicaid plan available to qualifying Massachusetts residents. MassHealth members don’t pay monthly fees or deductibles. Plus, depending on your age, income and health, you may not have to pay anything—or just a small fee—for your prescriptions†. We work with providers across the ...CCA services are not affected. But some providers may experience disruptions that could affect you. If you’re having difficulty getting a visit with a provider or are being asked to pay for services, call CCA Member Services at 866-610-2273. CCA providers needing assistance, please call 866-420-9332.Choosing to work in health care means improving the lives of patients every day. Take advantage of the opportunity to build a meaningful career and nurture your potential. The Beth Israel Lahey Health Performance Network supports and improves the access and quality of patient-centered health care with compassion and respect.Ringback numbers are not available publicly but can be accessed by calling your phone provider and requesting the ringback number for your area. Another option would be to call you...Contact Us. Have an idea for an article? A question you want answered? We want to hear from you! Your Name (required) Your Email (required)As a WellSense Provider Relations Consultant, you’ll act as the primary liaison between WellSense’s contracted medical providers and internal WellSense departments, such as Claims, Benefits, Audit, Member and Provider Enrollment and Clinical Services. In this role, you’ll identify and resolve multiple issues and work closely with the ...Well Sense is a health insurance provider that supports the medicinal, behavioral health, and medical needs of Medicaid members who live in New Hampshire. ... 24/7 access to speak with a nurse by phone; The ability to see specialists whenever necessary; ... There is currently no limit on the number of days that you can remain in …As a provider, you have access to a portal that streamlines your work, keeps you up-to-date more than ever before and provides critical information. Once you register and have access to the provider portal, you will find a variety of video training available in the Resources section of the portal. To access the training videos in the portal ...To enroll in a New Hampshire Medicaid plan, call 1-844-ASK-DHHS or visit NHEasy.NH.gov. *Members can earn a maximum of $250 in cash and non-cash goods and services each State fiscal year which runs from July 1 to June 30. Please see the Member Handbook for a Covered Services List and additional information, including which benefits, services ... Our Care Management program can make living with asthma, diabetes or other special health needs easier. Login or register to t ake a health risk assessment to determine if you'd benefit from this program. Need more help? Contact Member Services . Page last updated on 01-2-2024. Create an online account using your WellSense member ID number. Provider Data Form. Once you complete these forms, please send them to us by: Secure Email: [email protected]. Fax: 617-897-0818. Please note that we will receive this fax through the email address above. Mail: WellSense Provider Processing Center, 529 Main Street, Suite 500 Charlestown, MA 02129.1. Provider will be terminated from the WellSense Provider Network upon receipt. a. Received Date to be used as the termination date; Future Date will be used if requested 2. Provider will not be able to bill (or be reimbursed) for claims with a date of service after the provider’s termination date. 3. For primary care providers: a.WellSense requires primary care providers to offer Early and Periodic Screening, Diagnosis and Treatment (EPSDT) services, which should include comprehensive health screening, developmental history, an unclothed physical exam, appropriate immunizations, laboratory tests and health education to all WellSense members, 21 years of age and …check member eligibility online or by phone: 1. Secure provider portal Health Trio at wellsense.org 2. Provider Service Center at 877-957-1300, option 3 3. IVR (interactive voice recognition) system 4. New Hampshire MMIS Health Enterprise Portal 6 . 7. Member ID Card. Working With WellSense.Contact Cornerstone Health Solutions at 844-319-7588 to get started. Monitor your blood sugar levels Blood sugar testing shows how well your medications are working or how your food intake, exercise or illnesses are affecting your blood sugar levels.Call your existing provider in the WellSense/Carelon network and ask if they provide telehealth services. This option is preferred if you have an established relationship with a behavioral health provider. ... Your Medicaid ID number; Your home address and phone number; Your doctor’s name and address; The date and time of your appointment ... Care you can always count on. WellSense Community Alliance is a partnership between WellSense Health Plan, Boston Medical Center, community health centers, and other providers throughout the service area. This accountable care organization (ACO) is made up of doctors, hospitals and other providers who put you first. Health Plans in New Hampshire. No matter your path, we have a health plan for you. WellSense offers Medicaid and Medicare Advantage plans for New Hampshire residents. Select an option below to learn more. Before you begin, please indicate with an X if you are submitting request with interest in participating with our plan, WellSense Health Plan, MA or NH. Please complete form in TYPE or in clear PRINT to avoid return of form and delays. NH- WellSense Health Plan_________. MA – WellSense Health Plan (formerly known as BMCHP)______.You can contact WellSense Provider Services at 888-566-0008. You can also contact your assigned Provider Relations Consultant or send the Provider Relations team an email at [email protected]. For behavioral health provider services, please contact 866-444-5155.CCA services are not affected. But some providers may experience disruptions that could affect you. If you’re having difficulty getting a visit with a provider or are being asked to pay for services, call CCA Member Services at 866-610-2273. CCA providers needing assistance, please call 866-420-9332.Phone: 888-421-8861 Fax: 781-994-7600 TTY: 711 Monday to Friday, 8 a.m. to 6 p.m. Eastern time Carelon Behavioral Health provides clinical staff coverage 24 hours day, 7 days per week, 365 days per year to respond to all member and provider calls, for emergent and urgent care. Fallon Health Plan Provider Relations Department 866-275-3247HealthTrio connectMore information and training regarding the impacts that our rebranding may have on your practice will be coming your way over the next few months. If you have any specific concerns or questions in the meantime, please email your provider relations consultant. wellsense.org. Title. Provider Rebrand FAQ, April 29, 2022.WellSense uses a number of pharmacy programs to promote the safe and appropriate use of certain drugs. MassHealth has updated its list of covered drugs, effective 4/1/2023. Please use the link below to check if your drug is covered. Check drug coverage. If a healthcare provider feels that it is medically necessary for you to take a medication ...Phone is available primarily for questions but a prior authorization can be initiated by phone. This process does take longer than the portal. Radiology/Cardiology: 888-693-3211 … Call 855-833-8124 (TTY: 711) to talk to a Medicare specialist, Monday through Friday, 8am - 8pm. Page last updated on 04-10-2024. Shop WellSense options that cover MassHealth Standard and Medicare benefits, prescription drug coverage plus member extras—at no additional cost. Welcome to the newly redesigned WellMed Provider Portal, eProvider Resource Gateway "ePRG", where patient management tools are a click away. Now you can quickly and effectively: • Verify patient eligibility, effective date of coverage and benefits • View and submit authorizations and referrals ...Well Sense Health Plan is a not-for-profit managed care organization (MCO). We are a health plan selected by the State of New Hampshire to offer high-quality healthcare coverage to Medicaid enrollees throughout the state. We provide state-wide access to primary care physicians, specialists, behavioral health, emergency room services and ...Contact your Provider Relations Consultant to find out what reports are available about your patients. If you would like to refer a patient to our care management program, please contact our care management department at 855-833-8119, or complete and submit the referral form. Our care management staff will evaluate the member and enroll him/her ...View important documents and find help for getting started with your new WellSense plan. Get started. Page last updated on 04-10-2024. WellSense is a nonprofit health insurance plan serving more than 700,000 Medicaid …If you are a TRICARE network provider or want to become a network provider, contact your local provider representative or call (800) 444-5445. Security message. For your protection, you are about to be automatically logged out of provider self-service. If you would like to continue using self-service, please click Continue below.Entering Provider Information 1. To enter the Requesting Provider/Facility, click on the search icon magnifier. 2. In the look -up, type the Name of the provideror facility , the Provider ID, or the Provider NPI. 3. In the Type field, select Clinician, Facility or Vendor, and then click Search. Please note the following Requesting Provider Type ...Call your existing provider in the WellSense/Carelon network and ask if they provide telehealth services. This option is preferred if you have an established relationship with a behavioral health provider. ... Your Medicaid ID number; Your home address and phone number; Your doctor’s name and address; The date and time of your appointment ...800-527-0531. OptumRx fax (specialty medications) 800-853-3844. 24/7 behavioral health and substance use support line. 877-614-0484. Technical support for providers and staff. UnitedHealthcare Provider Portal support. For access and functionality questions, use chat 7 a.m.–7 p.m. CT, Monday–Friday.Live your healthiest life. WellSense BILH Performance Network ACO is a partnership between WellSense Health Plan and Beth Israel Lahey Health Performance Network. This accountable care organization (ACO) is … Provider manual; Provider portal; Submit claims; Training and support; New Hampshire Show subnavigation for New Hampshire > Documents and forms; Pharmacy resources; Policies; Prior authorization; Provider manual; Provider portal; Submit claims; Training and support Care and services can be rendered in the member’s home, doctor’s office, hospital, outpatient facility, day care center or school. SKSC Members will have access to clinical staff at WellSense 24/7 365 days: (617) 638-7572. SKSC members will call also have access to our MassHealth member line: (888) 566-0010.Contact; Find a provider; Login; Language. ... Call WellSense at 1-855-833-8120. You are leaving the WellSense website. You are now leaving the WellSense website, and ...Contact Us. Have an idea for an article? A question you want answered? We want to hear from you! Your Name (required) Your Email (required)This packet includes an EFT Authorization Form (EFT-1). This form must be completed and submitted with one of the following forms of documentation from the account in which you wish to receive BMCHP claim payments: 1. Voided check. 2. Letter from the provider’s bank confirming the ABA Transit number and account number.To enroll in a New Hampshire Medicaid plan, call 1-844-ASK-DHHS or visit NHEasy.NH.gov. *Members can earn a maximum of $250 in cash and non-cash goods and services each State fiscal year which runs from July 1 to June 30. Please see the Member Handbook for a Covered Services List and additional information, including which benefits, services ...Country. Provider Phone Number *required. Provider Fax Number *required. Provider NPI Number. Drug Information. Drug Name *required. Drug Strength *required. Drug Quantity Per Month *required. Additional Information.Create an online account using your WellSense member ID number. Then you can easily access your account whenever it’s convenient for you, 24/7. ... phone number, account information or primary care provider.Call WellSense at 1-855-833-8120. You are leaving the WellSense website You are now leaving the WellSense website, and are being connected to a third party web site.your way. WellSense Signature Alliance is a partnership between WellSense Health Plan and Signature Healthcare. This accountable care organization (ACO) is made up of doctors, hospitals and other providers who put you first. Our goal is to understand your health situation and help you manage it. We work together to offer you personal care and ... Provider Portal Update. As announced in September, beginning March 1, 2024, WellSense will require that all inpatient and outpatient authorization requests submitted directly to WellSense be performed via digital submission in our provider portal, also known as HealthTrio. We’ll no longer accept faxed authorization requests. Mail order pharmacy: Members can get a 3-month supply and save money on maintenance drugs by contacting our mail order pharmacy, Cornerstone Health Solutions, at 1-844-319-7588. Page last updated on 03-5-2024. Access a wealth of pharmacy resources from WellSense, designed to support providers in delivering effective and informed pharmaceutical ... Phone: 888-421-8861 Fax: 781-994-7600 TTY: 711 Monday to Friday, 8 a.m. to 6 p.m. Eastern time Carelon Behavioral Health provides clinical staff coverage 24 hours day, 7 days per week, 365 days per year to respond to all member and provider calls, for emergent and urgent care. Fallon Health Plan Provider Relations Department 866-275-3247valid locations for the WellSense Provider ID on the 837 format. 4. A valid Plan-assigned member identification number (e.g., a B number, such as ... Telephone : Number . Email : Address . Trizetto Payer Solutions . Click . here Institutional . Professional Claims: 13337 . Claims: Providers should contact the support team here:Provider Services Wellcare Medicare Plans: 1-855-538-0454 (TTY 711) Wellcare Medicare Duals Special Needs Plans: 1-833-857-5715 (TTY 711) Wellcare Prescription Drug Plans: 1-855-538-0453 (TTY 711) Broker Services Broker Support Call Center: 1-866-822-1339 (TTY 711) Monday–Friday, 8 a.m. to 8 p.m. Broker Self-Service …a. Phone: Enter contact’s business phone number including area code (e.g., 1-603-555-1234). b. Fax: Enter contact’s business fax number including area code (e.g., 1-603-555-5678). Servicing provider/facility information: Note: Complete this section even if the requesting provider is the servicing provider. 18. How WellSense MassHealth plans work. MassHealth is a Medicaid plan available to qualifying Massachusetts residents. MassHealth members don’t pay monthly fees or deductibles. Plus, depending on your age, income and health, you may not have to pay anything—or just a small fee—for your prescriptions†. We work with providers across the ... your way. WellSense Signature Alliance is a partnership between WellSense Health Plan and Signature Healthcare. This accountable care organization (ACO) is made up of doctors, hospitals and other providers who put you first. Our goal is to understand your health situation and help you manage it. We work together to offer you personal care and ...Call 855-833-8124 (TTY: 711) to talk to a Medicare specialist, Monday through Friday, 8am - 8pm. Page last updated on 04-10-2024. Shop WellSense options that cover MassHealth Standard and Medicare benefits, prescription drug coverage plus member extras—at no additional cost.WellSense offers providers the convenience of checking member eligibility online or by phone (instructions are below). Medicaid eligibility must first be determined by DHHS, and then an eligible individual may enroll in WellSense. WellSense updates its system within 48 hours of any eligibility changes made by DHHS.Nizhoni Health Systems LLC/Innovive Health. *For a full network list or questions on your coverage plan, contact WellSense at wellsense.org. or call MassHealth 888-566-0010 (TTY: 711) Spanish: 888-566-0012. [email protected] | 855-833-8125 WellSense NH Prior Authorization CPT Code Look-up Tool TO FIND A CODE OR WORD - While holding down the CTRL key, press the F key, type in code, then press ENTER key 3. This tool cannot confirm payment rules, edits, fee schedules and restrictions that may affect code/claim payment even if authorization is …Provider policies. The policies below summarize WellSense Health Plan's coverage criteria and claims payment guidelines for specific services. WellSense Qualified Health Plans have been renamed to WellSense Clarity plans effective January 1, 2024. Any policies that apply to Qualified Health Plans also apply to Clarity plans.

Nizhoni Health Systems LLC/Innovive Health. *For a full network list or questions on your coverage plan, contact WellSense at wellsense.org. or call MassHealth 888-566-0010 (TTY: 711) Spanish: 888-566-0012. [email protected].. 8 trey hoover

wellsense provider phone number

Support on your road to healthy. WellSense Essential MCO is a managed care organization plan. This plan offers all of the standard MassHealth benefits and more—to keep you at your healthiest. A primary care provider, or PCP, is a big part of your care. We partner with providers across the state so it’s easy for you to pick an in-network PCP ... Documents and forms. Important documents and forms for working with us. Find news and notices; administrative, claims, appeals, prior authorization and pharmacy resources; member support; training and support and provider enrollment documents below. Explore provider resources and documents below. (8) Network Notifications. Provider Notifications. Members, providers, employees, contractors, additionally subcontractors: To demand over other review fraud and abuse: Call 888-411-4959. Individuals allow call and WellSense hotline to anonymously report any privacy breaches or concerns about and getting and disclosure of a member's protection health information.Provider manual. Download the WellSense Provider Manual for detailed information on the Plan, including our Medicaid and Medicare Advantage HMO programs. Provider Manual. Section 1: General Information. Section 2: Member Eligibility. Section 3: Credentialing. Section 4: Provider Responsibilities. Section 5: Provider Resources.Whether you have a question or are interested in learning more about how we can best support you, please call our National Provider Services Line at 800-397-1630, Monday to Friday, 8 a.m. to 8 p.m. ET. Find additional provider-specific contact information and resources here.As a WellSense Provider Relations Consultant, you’ll act as the primary liaison between WellSense’s contracted medical providers and internal WellSense departments, such as Claims, Benefits, Audit, Member and Provider Enrollment and Clinical Services. In this role, you’ll identify and resolve multiple issues and work closely with the ...a. Phone: Enter contact’s business phone number including area code (e.g., 1-603-555-1234). b. Fax: Enter contact’s business fax number including area code (e.g., 1-603-555-5678). Servicing provider/facility information: Note: Complete this section even if the requesting provider is the servicing provider. 18.Let us help you get to where you’re going. Members, please visit our member portal. Providers, please visit our provider portal. Text Only.WellSense provides rides to Medicaid-covered medical appointments for our New Hampshire Medicaid members through our non-emergency transportation program. To request transportation for a member’s eligible medical visit, call 844-909-7433 at least 48 hours before the appointment. Have the member’s WellSense Member ID number, …Same as Requesting Provider *Phone: Fax: *Servicing Facility Name and NPI#: Same as Requesting Provider *Phone: Fax: *Contact ... *Patient Account/Control Number: Address: Phone: Diagnosis/Planned Procedure Information (*Denotes required field) *Principal Diagnosis Description: ICD-10 Codes: *Principal Planned Procedure (Description and …In today’s fast-paced world, contacting customer support is essential for resolving any issues or seeking assistance. When it comes to contacting Sky, a leading provider of TV, bro...Provider Portal Update. As announced in September, beginning March 1, 2024, WellSense will require that all inpatient and outpatient authorization requests submitted directly to WellSense be performed via digital submission in our provider portal, also known as HealthTrio. We’ll no longer accept faxed authorization requests. How WellSense MassHealth plans work. MassHealth is a Medicaid plan available to qualifying Massachusetts residents. MassHealth members don’t pay monthly fees or deductibles. Plus, depending on your age, income and health, you may not have to pay anything—or just a small fee—for your prescriptions†. We work with providers across the ... More information and training regarding the impacts that our rebranding may have on your practice will be coming your way over the next few months. If you have any specific concerns or questions in the meantime, please email your provider relations consultant. wellsense.org. Title. Provider Rebrand FAQ, April 29, 2022. To report errors in the provider directory, such as an incorrect phone number or a doctor that is no longer accepting patients, please email us at [email protected] The Plan does not use quality measures, member experience measures, patient safety measures or cost related measures to select hospitals and/or practitioners. Provider manual; Provider portal; Submit claims; Training and support; New Hampshire Show subnavigation for New Hampshire > Documents and forms; Pharmacy resources; Policies; Prior authorization; Provider manual; Provider portal; Submit claims; Training and support Nizhoni Health Systems LLC/Innovive Health. *For a full network list or questions on your coverage plan, contact WellSense at wellsense.org. or call MassHealth 888-566-0010 (TTY: 711) Spanish: 888-566-0012. [email protected]. For help with the portal, please contact: BMC HealthNet Plan: MassHealth Members: 888-566-0010 Commonwealth Care Members: 877-957-5300 Qualified Health Plan and ConnectorCare Members: 855-833-8120 Providers: 888-566-0008 Well Sense Health Plan. Members: 877-957-1300 option 1 Providers: 877-957-1300 option 3 Behavioral Health Help Line The Behavioral Health Help Line is 1-833-773-2445 a state-wide, payer-blind solution Available 24/7 available to support all individuals of all ages. Carelon provider services: 1-866-444-5155. WellSense will be available to support urgent access to care issues the weekend of April 1 and 2..

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